Satisfaction

A number of studies on trust (Feinstein, n.d., Moynihan, Boswell, Boudreau, 2000) indicated that it is closely related to satisfaction.^[1]  This is also proven by everyday experience related to sports: players frequently claim that how they feel in a team mainly depends on their satisfaction with certain situations, conditions, etc. However, researchers propose that there are many other factors affecting satisfaction such as players’ opportunities to play, “working conditions” (training fields, locker rooms, equipment, teammates, pay, etc.), or the appropriateness of the role players fulfil in their team, that is all their well-functioning interpersonal relationships, etc. One might also be interested whether club leaders are aware of these factors when they bring their players to book for their poor performance. Which of the elements described above are the most important? First of all, it is also worth devoting a little attention to the notion of employee/job satisfaction and some theories related to the same, which might help us understand the development of satisfaction within sports organisations.